All sales are final on custom and made-to-order items. Because each piece is built by hand, we do not offer refunds or returns on those orders. If your item arrives damaged, contact us promptly and we will replace it.

Yes. A 50% non-refundable deposit is required to begin any custom project. Once an order is placed, requested changes may result in additional charges, including changes to size, color, wood type, or other project details.

A custom order officially begins once the 50% non-refundable deposit has been received and all project details have been approved. This includes agreed dimensions, design direction, wood choice, finish, and any other specifications discussed before production.

Shipping is calculated at checkout based on the size of the item, destination, and shipping method selected.

Yes. Local delivery is available within 50 miles of Whittier for a $150 delivery fee.

Local pickup is also available at:

7310 Sorensen Ave.
Whittier, CA 90606

Custom projects typically take 1–2 weeks depending on the scope of the build and current workload. If an item is already in stock, it usually ships within 1–2 business days.

We typically use oil-based clear Varathane. For hardwood products such as domino sets and Othello boards, we may use tung oil depending on the piece and intended use.

Yes. If you are interested in a custom domino set, please fill out the custom order form and include as much detail as possible.

Yes. International shipping is available, and the buyer is responsible for shipping costs. Please email us with international shipping inquiries before placing your order.

Yes. Different wood species may be available depending on the project. If you are looking for a specific wood type, please fill out the custom order form with those details.

Yes. Custom work is a big part of what we do. If you have a specific idea, dimension, style, or wood type in mind, use the custom build form to get started.

Changes may be possible depending on the stage of production, but they can result in additional charges. We recommend confirming all details before placing your order so the project can move forward smoothly.

Because wood is a natural material, each piece will have its own grain pattern, tone, and character. No two pieces are exactly the same, and slight variations are part of what make handmade work unique.

Yes. Every piece is built by hand with attention to detail, using quality materials and a process rooted in craftsmanship rather than mass production.

We offer both. Some items are available ready-made and can ship quickly, while others are built to order or created as fully custom projects.

The best way to get started is by filling out the custom build form from the site menu. Include as much information as you can about your idea, dimensions, wood preference, finish, and intended use.

For items that require mounting hardware, we include what is needed unless otherwise noted on the product page.

Yes. We can discuss custom pieces for gifts, small runs, special occasions, or other project needs. Reach out through the custom order page with your idea.