Shipping Policy

Shipping Policy

Every piece from Leopold Woodworks is either handmade to order, built in small batches, or offered as a ready-made item. Because of that, shipping timelines can vary depending on the type of order.

1. Order Processing Times

In-stock items typically ship within 1–2 business days.

Custom projects and made-to-order items typically require 1–2 weeks before shipment, depending on project scope, finish selection, and current workload.

Processing times are separate from shipping transit times.

2. Shipping Rates

Shipping costs are calculated at checkout based on the size of the item, destination, and shipping method selected.

International shipping costs are the responsibility of the buyer.

3. Domestic Shipping

We ship within the United States using available carrier options shown at checkout. Delivery times may vary based on the shipping destination and the carrier selected.

Once an order has shipped, Leopold Woodworks is not responsible for carrier delays, weather interruptions, or other transit issues outside our control.

4. International Shipping

International shipping may be available on select items. Buyers are responsible for all shipping charges, customs fees, import duties, taxes, and any other charges associated with international delivery.

If you are outside the United States and interested in placing an order, please send an inquiry before purchasing to confirm shipping availability.

5. Local Delivery

Local delivery is available within 50 miles of Whittier, California for a $150 delivery fee.

If local delivery applies to your order, details will be arranged directly after purchase or during the custom order process.

6. Local Pickup

Local pickup is available by arrangement at:

7310 Sorensen Ave.
Whittier, CA 90606

Pickup details will be confirmed once your order is ready.

7. Delays

Because many items are handmade, occasional delays may occur due to build complexity, material availability, finish curing time, or order volume. If there is a significant delay affecting your order, we will do our best to communicate updates.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and delivery information at checkout. Leopold Woodworks is not responsible for delays, losses, or additional fees caused by incorrect or incomplete shipping information.

9. Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item, packaging, and shipping label so we can review the issue. If the damage is confirmed, we will work to repair or replace the item as appropriate.

10. Custom Orders and Shipping Timelines

Custom orders begin once the 50% non-refundable deposit has been received and all project details have been approved. Estimated completion and shipping timelines for custom work are provided as good-faith estimates and may vary based on the specifics of the project.

11. Questions

If you have any questions about shipping, delivery, pickup, or timing, please reach out through the contact page or custom build form before placing your order.

Last updated: April 23, 2026